Book here and pay
10% less
than on Booking.com!
Check rooms and rates
From188US$ /night
Check-in
21Jan2026Select date
Check-out
22Jan2026Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ
-
Close to the harbour
Great
8.9
9.3
/10
4.3
4.3
/5

The Quay Hotel And Spa is a luxurious 4-star retreat located on Deganwy Marina with stunning views of Conwy Castle. It features a wellness spa, award-winning dining at the Ebb & Flow restaurant, and a variety of leisure facilities. This tranquil Conwy hotel is perfect for relaxation and adventure.

Rooms & Amenities

The Quay Hotel And Spa offers 80 tastefully decorated rooms with stunning views, including luxurious en-suite bathrooms and complimentary Egyptian cotton bed linen. Many rooms feature private balconies or terraces overlooking the marina or Zen garden, providing a relaxing escape. The hotel includes superior ground floor marina rooms that are pet-friendly for an additional charge.

Dining & Leisure Options

Ebb & Flow restaurant serves seasonal dishes made from local ingredients, with a terrace for dining alfresco. The award-winning chef emphasizes food provenance, ensuring every meal is prepared with quality in mind. The Cove Bar offers a casual setting for drinks and light meals, complemented by views of Conwy Castle.

Wellness & Activities

The wellness spa provides a range of treatments targeting relaxation and rejuvenation, including various massages and holistic therapies. Guests can also take advantage of the state-of-the-art gym, thermal areas, and pools. Nearby attractions include Conwy Castle and the Welsh Mountain Zoo, enhancing outdoor and sightseeing opportunities.

Business & Events

The Quay Hotel And Spa features well-equipped business facilities, including meeting rooms with capacity for up to 240 delegates and advanced audio-visual equipment. Its picturesque setting makes it suitable for conferences, weddings, and special events. Conveniently, the property is accessible via multiple bus and cable car routes.

“The seaside location provides panoramic views of the Marina and Snowdonia, and the on-site dining focuses on local ingredients, thanks to the award-winning chef. I think its wellness spa is pretty impressive, given the thermal area and extensive treatment menu. For a relaxing getaway with stellar views, this property delivers.”
Hotel logo
Sophia TurnerEditorial Director at Spahotels
View all

Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Suite Sea View
2 persons
130 sq. feet 
1 King-size bed
Shower
Heating
Double Room Disability Access
2 persons
100 sq. feet 
1 King-size bed
Shower
Heating
Twin Room Disability Access
2 persons
110 sq. feet 
2 Single beds
Shower
Heating
Double Room Sea View
2 persons
120 sq. feet 
1 King-size bed
Shower
Coffee machine
Click button to see more rooms
Show all rooms
Show all roomsLess

Price and Room Availability

Check availability and prices for your dates now!

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Hiking
  • Cycling
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Room service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Beach access
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show more

Dining Onsite

The Quay Hotel And Spa offers a delightful selection of dining options, showcasing local flavors and seasonal menus in stunning waterfront settings. Guests can savor a range of culinary experiences that cater to various dietary needs, all designed to celebrate the essence of North Wales.
The Quay Hotel And Spa Conwy Restaurant photo
The Quay Hotel And Spa Conwy Restaurant photo

The Ebb & Flow Restaurant

British, Local
Ambiance
Meticulously decorated with views overlooking the water, this restaurant provides a warm and inviting atmosphere perfect for families and romantic dinners alike.
Key Offerings
Seasonal menus featuring vegetarian, vegan, gluten-free, and dairy-free options, ensuring an inclusive dining experience.
Reservation
Recommended for groups of 7 or more or special gatherings.
Monday to Sunday, 18:00 - 21:00

The Cove Bar

Casual Bar Dining
Ambiance
A relaxed yet eclectic setting that invites guests to unwind while enjoying breathtaking views of the stunning Welsh scenery.
Key Offerings
Perfectly located for casual meetings or corporate lunches, offering a selection of drinks and light bites for a laid-back dining experience.
Reservation
No
Hours vary.

The Dory Lounge

Informal Dining
Ambiance
An inviting all-day area filled with book-lined wallpaper, creating a cozy yet sophisticated environment ideal for relaxed meals.
Key Offerings
Casual dining options available throughout the day, perfect for a leisurely brunch or a cozy evening snack.
Reservation
No
Hours vary.

Location

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ
Map view
Deganwy Quay, Conwy, United Kingdom, LL31 9DJ
Nearby
Church
All Saints Church
2000 ft
Restaurants
Castle View Bar & Restaurant
3000 ft
Pentywyn Road Conwy
Paysanne
1800 ft
147 Station Road
The Mulberry
2.5 mi
Conwy Marina Ellis Way Conwy Marina
Nikki Ip's
2300 ft
47-57 Station Road
Jai Ho Indian Restaurant
2400 ft
59 Station Road
Prohibition Wine & Champagne Lounge
3000 ft
71 Station Road
Explore Conwy
Explore Deganwy Quay
Top Attractions
Activities
Dining
Entertainment
Deganwy Castle
Deganwy Castle
8 minutes' walk
Remains of a historic fortress offering scenic views over the surrounding area. Ideal for a leisurely stroll.
Royal Cambrian Academy of Art
Royal Cambrian Academy of Art
15 minutes' walk
Art gallery showcasing Welsh artists with rotating exhibits. Free admission makes it accessible to all.
Conwy Castle
Conwy Castle
4-minute drive
A UNESCO World Heritage Site known for its impressive medieval architecture and stunning views.
The Smallest House In Great Britain
The Smallest House In Great Britain
4-minute drive
A quirky landmark in Conwy. Known for its size and intriguing history, it's a fun quick stop.
Llandudno Ski and Snowboard Centre
10-minute drive
A thrilling outdoor experience for those seeking adventure, offering skiing and snowboarding activities.
Bodysgallen Hall Gardens
35 minutes walking
Beautiful gardens providing a peaceful retreat, perfect for leisurely walks and relaxation.
Paysanne
Paysanne
7 minutes' walk
Charming café focusing on local ingredients with dishes like Welsh lamb. Cozy atmosphere allows for casual dining.
Nikki Ip's
Nikki Ip's
9 minutes' walk
A stylish Asian fusion restaurant noted for its vibrant atmosphere and signature dishes like Pan-Asian tapas.
Harbour Gallery
Harbour Gallery
15 minutes' walk
A community space hosting local art, with periodic events. Ideal for art lovers and those seeking unique finds.
Castle View Bar & Restaurant
Castle View Bar & Restaurant
11 minutes' walk
Lively eatery with live music and a varied menu. Great spot for enjoying a night out or unwinding after a day.

Getting around
City Centre
Conwy14 min  ·  3700 ft
Airports
Anglesey (VLY)91 min  ·  37.4 mi
Chester Hawarden Airport (CEG)101 min  ·  41.8 mi
Bus
Bus stop6 min  ·  2.2 mi

Reviews and Ratings

Reviews from guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.9
8.9/10 based on 2941 reviews
Penelope
United Kingdom, January  2025
8.0/10

I recently stayed at this hotel for a spa retreat, and it was a real treat! The spa services were top-notch, and the staff really made me feel special. However, I did encounter some issues with the food quality in the restaurant, which was a bit of a letdown. Overall, I appreciated the great facilities and the beautiful views, but the dining experience could definitely use improvement.

Rooms
9.0
The room was modern and spacious with a fantastic view over the estuary. It had a comfortable seating area that was perfect for unwinding.
Service
8.0
The service was commendable with friendly staff who were attentive during my spa treatments, making the overall experience more enjoyable.
Location
10.0
The location is beautiful, right on the waterfront of the Conway estuary, providing stunning views of Conwy Castle.
Dining
5.0
The dining experience was disappointing overall with food quality that didn't live up to my expectations, especially given the price.
Facilities
8.0
The spa facilities were amazing with a relaxing atmosphere, although the restaurant could improve its offerings.
Excellent spa treatments
Disappointing food quality
Paula
United Kingdom, November  2024
8.0/10

I had an overall enjoyable stay at the hotel. The location offered stunning views of the estuary and Conwy Castle, making for a picturesque experience. While the breakfast and spa facilities were fantastic, the service during the evening meal could have been better, especially with the wait times and the response to an issue I experienced. Still, the cleanliness and comfort of the rooms enhanced my visit, making it a good choice for a relaxing getaway.

Rooms
9.0
The rooms were spacious with a great view of the estuary, featuring comfortable beds and good bathroom facilities.
Service
6.0
While some staff were cheerful and helpful, my experience during the evening meal highlighted some service shortcomings.
Location
10.0
The hotel's location on the waterfront offered breathtaking views, making it a perfect spot for sightseeing.
Dining
7.0
Breakfast was excellent with a wide variety of options, but the evening meal experience was marred by slow service.
Facilities
8.0
The spa and pool areas were well-maintained and contributed positively to my stay, though the jacuzzi could have been warmer.
John
United Kingdom, October  2024
5.4/10

Rooms
Service
Location
Dining
Facilities
Juliet
United Kingdom, September  2024
8.0/10

The hotel has a stunning location right next to the marina, and the views from the rooms are absolutely breathtaking. The staff is attentive and service-driven, enhancing the overall experience. However, the spa experience was somewhat disappointing as it felt more like a leisure center than a tranquil retreat. Dining experiences were inconsistent, with some meals being exceptional and others not meeting expectations.

Rooms
9.0
The room was spacious and clean, with lovely views overlooking the marina. It featured a comfortable bed and good amenities.
Service
8.0
Service was mainly excellent, with attentive staff that genuinely cared about providing a pleasant experience. One or two staff members could improve their demeanor.
Location
10.0
Perfectly situated next to the marina, providing lovely views and easy access to nearby attractions.
Dining
7.0
Dining was a mixed bag; while breakfast had great variety, we encountered some cold dishes during dinner service.
Facilities
6.0
The spa facilities lack the relaxing atmosphere expected from a true spa, making it feel more like a basic leisure center. However, the overall hotel facilities were well-kept.
Naomi
United Kingdom, September  2024
6.4/10

My stay at the hotel was quite a mixed bag. I enjoyed the beautiful surroundings and clean facilities, but I had some disappointments regarding the service and the dining experience. The spa treatments were okay, but the noise levels really took away from the relaxation vibe, and the bar service was frustratingly slow. Overall, there were some positives, but the experience fell short of my expectations for a luxury stay.

Rooms
6.0
The rooms were spacious and clean, but the view was disappointing with a small window and noise coming through at night.
Service
5.0
Service was lacking, especially at the bar where the staff seemed untrained and slow.
Location
8.0
The location is picturesque, right by the estuary, providing lovely scenic views.
Dining
5.0
The dining experience at the bar was terrible due to slow service and lack of menu availability.
Facilities
5.0
The spa facilities were nice in theory, but the loud pool area made it less enjoyable.
Access exclusive early booking discounts.
Choose your spa escape today!
Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
The hotel The Quay And Spa serves a full breakfast for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Romanian, Polish, Welsh
Year renovated:
2010
Number of rooms:
80
FAQs
About The Quay Hotel And Spa
What time can I check in and check out at The Quay Hotel And Spa?
Check-in is at 15:00 and check-out is at 11:00.
How far is The Quay Hotel And Spa from Conwy Castle?
The hotel is located 3 km from Conwy Castle.
What are the dining options available at The Quay Hotel And Spa?
The hotel features the Ebb and Flow Restaurant and the Cove Bar, both serving local delicacies with fantastic views.
Is parking available at The Quay Hotel And Spa?
Private parking is available on-site for free.
What amenities are provided in the rooms at The Quay Hotel And Spa?
Rooms include an en-suite bathroom, Egyptian cotton sheets, H²K toiletries, a flat-screen TV, free Wi-Fi, and coffee/tea making facilities.
Does The Quay Hotel And Spa have wellness facilities?
The hotel features a spa offering a range of treatments, including massages and beauty services, as well as an indoor swimming pool and a fitness center.
Which nearby attractions can I visit from The Quay Hotel And Spa?
Nearby attractions include Snowdon Mountain, Welsh Mountain Zoo, and Llandudno Beach and Promenade.
Is breakfast available at The Quay Hotel And Spa?
Breakfast is available for an additional charge of 14 GBP.
What recreational activities does The Quay Hotel And Spa offer?
The hotel offers activities such as hiking, cycling, and access to an 18-hole championship golf course.
How long does it take to get to RAF Valley - Anglesey from The Quay Hotel And Spa?
RAF Valley - Anglesey is located 65 km from the hotel, approximately a 50-minute drive.
What languages do the staff speak at The Quay Hotel And Spa?
The staff speaks English.
Is The Quay Hotel And Spa suitable for families?
The hotel is family-friendly, offering children's menus and cots for guests with infants.
What is the can't-miss feature of The Quay Hotel And Spa?
The hotel's unique location offers breathtaking views of Conwy Castle and the stunning Welsh coastline.

Next best alternative

Consider them for your next trip.
Check-in
21Jan2026Select date
Check-out
22Jan2026Select date
Rooms and Guests2 Guests, 1 Room

Want to save 15%?

Unlock mobile deal now
Book your stay with special mobile rate on and save up to 15%.
The Quay Hotel And Spa Conwy Skyline photo

The Quay Hotel And Spa

8.9
Great2941 reviews
3700 ft from center
169 US$
188 US$
per night
Mobile-only price