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From188US$ /night
Check-in
22Apr2025Select date
Check-out
23Apr2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ

The Quay Hotel And Spa offers a blend of luxury and comfort with stunning views of Conwy Castle and the Welsh coastline. This 4-star spa hotel features spacious rooms, a wellness area, and diverse dining options. Amenities include a 24-hour room service and free WiFi.

Rooms & Amenities

Each room at The Quay Hotel And Spa features an en-suite bathroom, with luxurious Egyptian cotton sheets and ESPA toiletries. Guests can enjoy amenities such as freeview television, complimentary bottled water, and coffee/tea making facilities. Superior ground floor marina rooms accommodate pets for an additional fee.

Dining & Nearby Options

The Ebb & Flow Restaurant serves contemporary dishes using fresh local ingredients, ensuring an exceptional dining experience. The Cove Bar offers a casual ambiance with lighter fare, where guests can enjoy drinks while overlooking the river. Outdoor dining is available on the terrace during favorable weather.

Leisure & Activities

The Quay Hotel And Spa features a wellness center that includes a thermal area with a sauna, steam room, and hydrotherapy pool. Guests can also book various treatments tailored to their needs. Nearby attractions include the Welsh Mountain Zoo and Conwy Castle, providing options for leisure activities.

Business & Events

The hotel presents excellent facilities for meetings and social events, highlighted by stunning views of Conwy Castle. The Castle Suites can accommodate up to 240 people. High-speed WiFi and varied catering options support business needs.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Suite
Max:
2 persons
130 sq. feet 
Bed options:
1 King Size Bed
Sea view
Shower
Heating
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Classic Double Room
Max:
2 persons
90 sq. feet 
Bed options:
1 Double bed
Shower
Heating
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Double Room Disability Access
Max:
2 persons
100 sq. feet 
Bed options:
1 King Size Bed
Shower
Heating
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Price and Room Availability

Check availability and prices for your dates now!


Getting around

Comprehensive guide to transport options for seamless travel

City Center
Conwy3700 ft
Airports
RAF Valley - Anglesey (VLY) 37.4 mi
Chester Hawarden (CEG) 41.8 mi
Bus
Bus stop 2.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Elevator
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Hiking
  • Cycling
  • Golf course

Guest Parking

  • Electric kettle

Services

  • Room service
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Indoor swimming pool
  • Beach access
  • Sun loungers
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness center
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Room features

  • Heating
  • Sitting area
  • Patio
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Location

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ
Map view
Deganwy Quay, Conwy, United Kingdom, LL31 9DJ
Nearby
Church
All Saints Church
2000 ft
Restaurants
Paysanne
1800 ft
147 Station Road
Castle View Bar & Restaurant
3000 ft
Pentywyn Road Conwy
The Olive Grove Deli & Cafe
2200 ft
81 Station Road
The Mulberry
2.5 mi
Conwy Marina Ellis Way Conwy Marina
Jai Ho Indian Restaurant
2400 ft
59 Station Road
Prohibition Wine & Champagne Lounge
3000 ft
71 Station Road

Reviews and Ratings

Reviews from guests about their experience.
68%
loved their spa retreat and can’t wait to return.
Excellent spa treatments
Stunning estuary views
Disappointing food quality
Slow restaurant service
6.8/10
Nice
Rooms
8.3
Location
9.5
Service
6.5
Dining
5.5
Guest reviews
6.8/10
based on 5 reviews
8.8
8.8/10 based on 2879 reviews
Penelope
United Kingdom, January  2025
8.0/10

I recently stayed at this hotel for a spa retreat, and it was a real treat! The spa services were top-notch, and the staff really made me feel special. However, I did encounter some issues with the food quality in the restaurant, which was a bit of a letdown. Overall, I appreciated the great facilities and the beautiful views, but the dining experience could definitely use improvement.

Rooms
9.0
The room was modern and spacious with a fantastic view over the estuary. It had a comfortable seating area that was perfect for unwinding.
Service
8.0
The service was commendable with friendly staff who were attentive during my spa treatments, making the overall experience more enjoyable.
Location
10.0
The location is beautiful, right on the waterfront of the Conway estuary, providing stunning views of Conwy Castle.
Dining
5.0
The dining experience was disappointing overall with food quality that didn’t live up to my expectations, especially given the price.
Facilities
8.0
The spa facilities were amazing with a relaxing atmosphere, although the restaurant could improve its offerings.
Excellent spa treatments
Disappointing food quality
Paula
United Kingdom, November  2024
8.0/10

I had an overall enjoyable stay at the hotel. The location offered stunning views of the estuary and Conwy Castle, making for a picturesque experience. While the breakfast and spa facilities were fantastic, the service during the evening meal could have been better, especially with the wait times and the response to an issue I experienced. Still, the cleanliness and comfort of the rooms enhanced my visit, making it a good choice for a relaxing getaway.

Rooms
9.0
The rooms were spacious with a great view of the estuary, featuring comfortable beds and good bathroom facilities.
Service
6.0
While some staff were cheerful and helpful, my experience during the evening meal highlighted some service shortcomings.
Location
10.0
The hotel's location on the waterfront offered breathtaking views, making it a perfect spot for sightseeing.
Dining
7.0
Breakfast was excellent with a wide variety of options, but the evening meal experience was marred by slow service.
Facilities
8.0
The spa and pool areas were well-maintained and contributed positively to my stay, though the jacuzzi could have been warmer.
John
United Kingdom, October  2024
5.4/10

Rooms
Service
Location
Dining
Facilities
Juliet
United Kingdom, September  2024
8.0/10

The hotel has a stunning location right next to the marina, and the views from the rooms are absolutely breathtaking. The staff is attentive and service-driven, enhancing the overall experience. However, the spa experience was somewhat disappointing as it felt more like a leisure center than a tranquil retreat. Dining experiences were inconsistent, with some meals being exceptional and others not meeting expectations.

Rooms
9.0
The room was spacious and clean, with lovely views overlooking the marina. It featured a comfortable bed and good amenities.
Service
8.0
Service was mainly excellent, with attentive staff that genuinely cared about providing a pleasant experience. One or two staff members could improve their demeanor.
Location
10.0
Perfectly situated next to the marina, providing lovely views and easy access to nearby attractions.
Dining
7.0
Dining was a mixed bag; while breakfast had great variety, we encountered some cold dishes during dinner service.
Facilities
6.0
The spa facilities lack the relaxing atmosphere expected from a true spa, making it feel more like a basic leisure center. However, the overall hotel facilities were well-kept.
Naomi
United Kingdom, September  2024
5.2/10

My stay at the hotel was quite a mixed bag. I enjoyed the beautiful surroundings and clean facilities, but I had some disappointments regarding the service and the dining experience. The spa treatments were okay, but the noise levels really took away from the relaxation vibe, and the bar service was frustratingly slow. Overall, there were some positives, but the experience fell short of my expectations for a luxury stay.

Rooms
6.0
The rooms were spacious and clean, but the view was disappointing with a small window and noise coming through at night.
Service
5.0
Service was lacking, especially at the bar where the staff seemed untrained and slow.
Location
8.0
The location is picturesque, right by the estuary, providing lovely scenic views.
Dining
5.0
The dining experience at the bar was terrible due to slow service and lack of menu availability.
Facilities
5.0
The spa facilities were nice in theory, but the loud pool area made it less enjoyable.
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22Apr2025Select date
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Rooms and Guests2 Guests, 1 Room