The Quay Hotel And Spa | Conwy ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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About the Hotel

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ

“The hotel boasts a stunning location right on the marina, with breathtaking views across the estuary to Conwy Castle.”view full review

The Quay Hotel And Spa is a luxurious 4-star retreat located on Deganwy Marina with stunning views of Conwy Castle. It features a wellness spa, award-winning dining at the Ebb & Flow restaurant, and a variety of leisure facilities. This tranquil Conwy hotel is perfect for relaxation and adventure.

Rooms & Amenities

The Quay Hotel And Spa offers 80 tastefully decorated rooms with stunning views, including luxurious en-suite bathrooms and complimentary Egyptian cotton bed linen. Many rooms feature private balconies or terraces overlooking the marina or Zen garden, providing a relaxing escape. The hotel includes superior ground floor marina rooms that are pet-friendly for an additional charge.

Dining & Leisure Options

Ebb & Flow restaurant serves seasonal dishes made from local ingredients, with a terrace for dining alfresco. The award-winning chef emphasizes food provenance, ensuring every meal is prepared with quality in mind. The Cove Bar offers a casual setting for drinks and light meals, complemented by views of Conwy Castle.

Wellness & Activities

The wellness spa provides a range of treatments targeting relaxation and rejuvenation, including various massages and holistic therapies. Guests can also take advantage of the state-of-the-art gym, thermal areas, and pools. Nearby attractions include Conwy Castle and the Welsh Mountain Zoo, enhancing outdoor and sightseeing opportunities.

Business & Events

The Quay Hotel And Spa features well-equipped business facilities, including meeting rooms with capacity for up to 240 delegates and advanced audio-visual equipment. Its picturesque setting makes it suitable for conferences, weddings, and special events. Conveniently, the property is accessible via multiple bus and cable car routes.

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Suite Sea View

2 persons

12 m²

1 King-size bed

Shower

Heating

room details

Double Room Disability Access

2 persons

9 m²

1 King-size bed

Shower

Heating

room details

Twin Room Disability Access

2 persons

10 m²

2 Single beds

Shower

Heating

room details

Double Room Sea View

2 persons

11 m²

1 King-size bed

Shower

Coffee machine

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Centre

Conwy 1.1 km

Airports

RAF Valley - Anglesey (VLY) 60.2 km

Chester Hawarden (CEG) 67.2 km

Bus

Bus stop 3.5 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Spa Day

“The spa facilities provided a serene retreat with a beautifully designed aqua spa and hydrotherapy pool, perfect for unwinding after a long day.” view full review

Delicious Dining

“Dining at the hotel was a culinary delight, featuring beautifully presented dishes that made every meal a special occasion.” view full review

Luxurious Suite

“Our suite was spacious and well-equipped, boasting a private balcony with stunning views, creating an ideal spot for relaxation.” view full review

Accessible Spa Experience

“The spa offered specific services that catered to all guests, making it easy for everyone to enjoy the luxury treatments available.” view full review

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Lift
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access

Sports & Fitness

Fitness centre
Hiking
Cycling
Golf course

Guest Parking

Electric kettle

Services

Room service
Welcome drink

Dining

In-room breakfast
Restaurant
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cots
Children's menu

Facilities for people with disabilities

Toilet for disabled

Spa & Leisure

Indoor swimming pool
Beach access
Sun loungers
Sun terrace
Garden area
Leisure/ TV room
Spa & wellness centre
Sauna
Steam room
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage

Room features

Heating
Sitting area
Patio
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Room decor

Carpeted floor

Location

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ

Map view

Deganwy Quay, Conwy, United Kingdom, LL31 9DJ

City landmarks

Castle

Conwy Castle

2.3 km

Landmark

Deganwy Castle

660 m

Gallery

Royal Cambrian Academy of Art

1.1 km

Museum

The Smallest House In Great Britain

2.6 km

Landmark

The Mussel Sculpture

1.1 km

Church

Church of St Mary & All Saints

1.2 km

Landmark

Llywelyn The Great Statue

1.2 km

Museum

Plas Mawr Elizabethan Town House

2.7 km

Church

Llangelynnin Old Church

1.0 km

Gallery

Harbour Gallery

1.1 km

Landmark

Conwy Town Walls

2.6 km

Landmark

Bodlondeb Woods

690 m

Bridge

Conwy Suspension Bridge

2.4 km

Landmark

Rhaeadr Ddu Waterfalls

3.2 km

Library

Conwy Library

1.1 km

Store

Baravelli's

1.1 km

Landmark

Aberconwy House

2.5 km

Landmark

Conwy Mountain

3.3 km

Church

Church Of St Hilary

2.0 km

Landmark

Deganwy Promenade

800 m

Nature reserve

RSPB Conwy Nature Reserve

2.8 km

Landmark

Bodlondeb Woods Local Nature Reserve

3.9 km

Landmark

Conwy war memorial

1.3 km

Store

Luther and Co

1.1 km

Beach

Deganwy Beach

1.4 km

Landmark

Conwy Guildhall

1.2 km

Landmark

Conwy Water Gardens

2.5 km

Park

Conwy Butterfly Jungle

3.2 km

Landmark

Conwy Morfa

5.3 km

Nearby

Church

All Saints Church

590 m

Restaurants

Castle View Bar & Restaurant

890 m

Pentywyn Road Conwy

Paysanne

520 m

147 Station Road

The Mulberry

4.1 km

Conwy Marina Ellis Way Conwy Marina

Nikki Ip's

700 m

47-57 Station Road

Jai Ho Indian Restaurant

710 m

59 Station Road

Prohibition Wine & Champagne Lounge

910 m

71 Station Road

Reviews and Ratings

Reviews from guests about their experience.

Penelope

United Kingdom, January 2025

8.0/10

I recently stayed at this hotel for a spa retreat, and it was a real treat! The spa services were top-notch, and the staff really made me feel special. However, I did encounter some issues with the food quality in the restaurant, which was a bit of a letdown. Overall, I appreciated the great facilities and the beautiful views, but the dining experience could definitely use improvement.

Rooms

9.0

The room was modern and spacious with a fantastic view over the estuary. It had a comfortable seating area that was perfect for unwinding.

Service

8.0

The service was commendable with friendly staff who were attentive during my spa treatments, making the overall experience more enjoyable.

Location

10.0

The location is beautiful, right on the waterfront of the Conway estuary, providing stunning views of Conwy Castle.

Dining

5.0

The dining experience was disappointing overall with food quality that didn't live up to my expectations, especially given the price.

Facilities

8.0

The spa facilities were amazing with a relaxing atmosphere, although the restaurant could improve its offerings.

Excellent spa treatments

Disappointing food quality

Paula

United Kingdom, November 2024

8.0/10

I had an overall enjoyable stay at the hotel. The location offered stunning views of the estuary and Conwy Castle, making for a picturesque experience. While the breakfast and spa facilities were fantastic, the service during the evening meal could have been better, especially with the wait times and the response to an issue I experienced. Still, the cleanliness and comfort of the rooms enhanced my visit, making it a good choice for a relaxing getaway.

Rooms

9.0

The rooms were spacious with a great view of the estuary, featuring comfortable beds and good bathroom facilities.

Service

6.0

While some staff were cheerful and helpful, my experience during the evening meal highlighted some service shortcomings.

Location

10.0

The hotel's location on the waterfront offered breathtaking views, making it a perfect spot for sightseeing.

Dining

7.0

Breakfast was excellent with a wide variety of options, but the evening meal experience was marred by slow service.

Facilities

8.0

The spa and pool areas were well-maintained and contributed positively to my stay, though the jacuzzi could have been warmer.

John

United Kingdom, October 2024

5.4/10

Rooms

Service

Location

Dining

Facilities

Juliet

United Kingdom, September 2024

8.0/10

The hotel has a stunning location right next to the marina, and the views from the rooms are absolutely breathtaking. The staff is attentive and service-driven, enhancing the overall experience. However, the spa experience was somewhat disappointing as it felt more like a leisure center than a tranquil retreat. Dining experiences were inconsistent, with some meals being exceptional and others not meeting expectations.

Rooms

9.0

The room was spacious and clean, with lovely views overlooking the marina. It featured a comfortable bed and good amenities.

Service

8.0

Service was mainly excellent, with attentive staff that genuinely cared about providing a pleasant experience. One or two staff members could improve their demeanor.

Location

10.0

Perfectly situated next to the marina, providing lovely views and easy access to nearby attractions.

Dining

7.0

Dining was a mixed bag; while breakfast had great variety, we encountered some cold dishes during dinner service.

Facilities

6.0

The spa facilities lack the relaxing atmosphere expected from a true spa, making it feel more like a basic leisure center. However, the overall hotel facilities were well-kept.

Naomi

United Kingdom, September 2024

6.4/10

My stay at the hotel was quite a mixed bag. I enjoyed the beautiful surroundings and clean facilities, but I had some disappointments regarding the service and the dining experience. The spa treatments were okay, but the noise levels really took away from the relaxation vibe, and the bar service was frustratingly slow. Overall, there were some positives, but the experience fell short of my expectations for a luxury stay.

Rooms

6.0

The rooms were spacious and clean, but the view was disappointing with a small window and noise coming through at night.

Service

5.0

Service was lacking, especially at the bar where the staff seemed untrained and slow.

Location

8.0

The location is picturesque, right by the estuary, providing lovely scenic views.

Dining

5.0

The dining experience at the bar was terrible due to slow service and lack of menu availability.